Delay Draft hotel booking complaint letter
Room not as booked, no room on arrival, surprise fees or a refund that never came? Delay Draft writes a calm, dated complaint letter you send to the hotel or booking site yourself. They decide; we do not promise any outcome.
Rules that may apply
- Your booking terms (cancellation policy, room type, total price) are the starting point. The letter quotes what you booked against what happened.
- Consumer protection rules where you booked or where the hotel is located may apply. In the US, the FTC's rule on unfair or deceptive fees requires short-term lodging to show the total price up front.
- In the EU, European Consumer Centres can help with cross-border complaints if the company does not reply.
- If you paid by card, your card issuer may have its own dispute process. Check its time limits.
FAQ
- Do you contact the hotel?
- No. You send the letter yourself, by email or the booking site's message form.
- What should I attach?
- Booking confirmation, the receipt or invoice, photos, and any messages with the hotel.
Other Delay Draft letters
- Delay Draft lost, delayed or damaged baggage claim letter
- Delay Draft train delay compensation letter
- Delay Draft bus and coach delay letter
- Delay Draft car rental dispute letter
- Delay Draft flight delay letter
Questions about a letter you bought: [email protected]
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