Delay Draft lost, delayed or damaged baggage claim letter

Bag missing, late or broken? Delay Draft writes a clear, dated baggage claim letter that cites the rules that may apply to your trip, so you can send it to the airline yourself. The airline decides; we do not promise any outcome.

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Rules that may apply

International trips: the Montreal Convention may apply. Since 28 December 2024 the airline's baggage liability limit under Article 22 is 1,519 Special Drawing Rights per passenger (a maximum, not a set amount).
Deadlines under Article 31: report damage in writing within 7 days of getting the bag, and a delay within 21 days of the bag being delivered. File a baggage report (PIR) at the airport if you can.
EU airlines apply the Montreal Convention rules through Regulation (EC) 889/2002.
US domestic flights: DOT rules let airlines limit liability to no less than $4,700 per passenger, and a checked-bag fee may be refunded for a significantly delayed bag (over 12 hours domestic; 15 or 30 hours international) once you have filed a report.

FAQ

Will the airline pay me?: We can't promise that. The airline reviews your claim and decides. The letter puts your facts, receipts and the rules that may apply in one place.
What should I attach?: Boarding pass, bag tag, the baggage report (PIR), receipts for things you had to buy, and photos of any damage.
Do you contact the airline for me?: No. Delay Draft writes the letter; you send it yourself. We are not a law firm.

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